Privacy Policy

Effective Date: January 2026

Sunrise In-Home Multiage Child Care (“Sunrise,” “we,” “our,” or “us”) is committed to protecting the privacy of families who visit our website or contact us online. This Privacy Policy explains how we collect, use, and safeguard personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

Information We Collect

We may collect personal information when you:

  • Submit a contact or inquiry form on our website
  • Contact us by email or phone
  • Communicate with us regarding enrollment or availability

The information collected may include:

  • Parent or guardian name
  • Email address
  • Phone number
  • Child’s age
  • Desired start date
  • Any information shared in your message

We do not knowingly collect personal information directly from children through our website.

How We Use Your Information

Personal information collected through our website is used solely for the purposes of:

  • Responding to inquiries
  • Communicating with families about availability and enrollment
  • Providing information about our child care program

Information collected as part of enrollment or ongoing care is handled in accordance with our Parent Policies, which outline how personal information is used, shared, and protected within the child care program.

We do not sell, rent, or trade personal information to third parties.

Storage and Protection of Information

We take reasonable steps to protect personal information from unauthorized access, use, or disclosure. Information submitted through our website or email is accessed only by the program operator and is stored securely.

Personal information is retained only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

Sharing of Information

We do not share personal information with third parties except:

  • When required by law
  • When necessary to comply with regulatory or licensing requirements

Cookies and Website Analytics

Our website may use basic cookies or analytics tools to understand general website usage and improve user experience. These tools do not collect personally identifiable information.

You may adjust your browser settings to refuse cookies if you prefer.

External Links

Our website may include links to external websites, such as mapping services or review platforms. Sunrise is not responsible for the privacy practices or content of external websites.

Accessing or Updating Your Information

You may request access to, correction of, or deletion of your personal information at any time by contacting us using the details below.

Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in our practices or legal requirements. The most current version will always be posted on our website.

Contact Information

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact:

Sunrise In-Home Multiage Child Care
Email: sunrisemultiage@gmail.com